Privacy Policy

Who we are

Qodex Media is a digital consultancy and technology company providing website design, software development, AI automation, SEO, and marketing services to clients in East Africa, the UK, and globally. This policy explains how we handle personal information collected through this website and in the course of providing our services.

Information we collect

Contact form submissions: name, email address, phone number, company name, and the details of your enquiry.

Newsletter subscriptions: your email address and subscription preferences.

Usage analytics: we use Google Analytics and Vercel Analytics to understand how visitors use the site — pages viewed, approximate location (country/city level), device type, and referral source. This data is aggregated and does not identify you personally.

Client project data: when you engage us for services, we may process business information needed to deliver the work, governed by our service agreement with you.

How we use your information

To respond to enquiries and provide the services you request.

To send newsletter content you have opted into. Every email includes an unsubscribe link, and you can opt out at any time.

To improve the website, our content, and our services based on aggregated usage patterns.

We do not sell personal information to third parties.

Data storage and security

Form submissions and subscriber data are stored in access-controlled databases. We apply industry-standard security measures, including encrypted connections (HTTPS), restricted admin access, and audit logging.

We retain enquiry data for as long as needed to handle your request and maintain our business records, and subscriber data until you unsubscribe.

Third-party services

This website uses Google Analytics (traffic measurement), Vercel (hosting and performance analytics), and Cloudflare Turnstile (spam protection on forms). Each processes limited technical data under their own privacy policies.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us through the contact page and we will respond promptly.

Changes to this policy

We may update this policy as our services evolve. The latest version will always be published on this page.